City of Smyrna, GA
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The Water and Sewer Division of the City of Smyrna is primarily responsible for ensuring that the City has adequate water and sewer service. The 21 employees are responsible for maintaining 250 miles of water lines and 140 miles of sewer lines. Operations include emergency repairs to lines, normal maintenance of lines, the installation of water and sewer taps, the operation of lift stations and the replacement of older lines. The Water and Sewer Division is also responsible for protecting the public water supply from contamination from private sources. Sewer maintenance personnel are responsible for assuring that continuous wastewater service is available to all customers within the City of Smyrna water/sewer provider area. The Water and Sewer Division continues to be proactive with sewer line t.v. (camera inspection) and cleaning and water and sewer main inventory including GPS.
When applying for new water meter or irrigation meter please click links below to start your process. If paying with check or cash please take to Brawner Hall community development department on second floor located at 3180 Atlanta Rd Se, Smyrna Ga 30080.
Water Meter: https://smyrnaga.portal.opengov.com/categories/1082/record-types/6484
Irrigation Meter: https://smyrnaga.portal.opengov.com/categories/1082/record-types/6460
Smyrna Water has completed the process of inventorying the material for public and customer owned service lines in our distribution system including residential and non-residential customers and has determined that our system is lead free.
We have published that inventory here https://pws-ptd.120wateraudit.com/Smyrna-GA per United States Environmental Protection Agency (US EPA) guidance.
Please note that if you have had the customer line replaced for any reason from the meter to you home, please contact Donna Cox, Water system Administrative coordinator at 678-631-5449 or dcox@smyrnaga.gov so we may update our inventory.
New Utility rate effective July 1, 2024View Utility Rate
The City of Smyrna Water and Sewer Division is located at the Public Works Complex, 2190 Atlanta Road, Smyrna, Georgia.
Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday.
Water billing Department (services, rates and billing);
678-631-5338
Non-emergency during business hours request can be made by calling:
678-631-5456
After hours emergency, water and sewer issues can be made by calling:
(770) 434-6666Are you considering or have you recently purchased a Smart Leak Detector?
You may be eligible for a rebate. To find out more, please visit:
Smart Leak DetectorDoes your water bill seem a bit higher? An often overlooked culprit of extra water use is a leaky toilet or one that continues to run. It’s easy to miss and the amount of extra water use can be surprising. The City of Smyrna is making available tablets to help you find out if you have a leaking toilet and there are two places to obtain tablets, upon request. You may also pick up a high-efficiency retrofit faucet aerator.
Test Tablets and/or high-efficiency retrofit faucet aerator(s) may be requested at
City hall utility office either at the drive-thru window and or inside City Hall at the payment counter. You may also call 678-631-5338 to check availability and hours of operation. Public Works front desk – please call 770-431-2850.Each department can provide all the necessary information on how the tablets work along with an information booklet.
Not a residential customer? Did you know that commercial customers such as restaurants or any business with a commercial kitchen can also receive a water saver pre-rinse spray valves? They are available at either of these locations upon request if the establishment qualifies.